Summary
I am a product‑minded technical leader with broad experience delivering resilient systems. I am comfortable with ambiguity, owning challenging problems, and managing trade‑offs.
I enjoy continuous learning, sharing knowledge, and mentoring others. I enable teams to perform at their best by fostering collaboration and removing obstacles.
Above all, I value curiosity, empathy, and simplicity.
Skills
Industry Knowledge
- Distributed Systems
- Domain‑Driven Design
- Evolutionary Architectures
- Extreme Programming
- Serverless Architectures
- Systems Thinking
- Test‑Driven Development
Platforms & Tools
Databases
Programming Languages
Runtimes & Frameworks
Experience
Cazoo
Staff Software Engineer,
to
Senior Software Engineer,
to
Software Engineer,
to
Cazoo transformed car buying and selling in the UK and Europe with a leading brand and supply chain. Launched in December 2019, it grew rapidly, reaching a $1 billion valuation by October 2020, went public at $8 billion in 2021, but entered administration in 2024.
I contributed significantly to the rapid scaling of operations at Cazoo, building processes and technology from the ground up.
- Created a solution to enable logistics planning and execution to be brought in‑house, ultimately scaling to support ~160K used car sales.
- Architected services to reduce the launch time for Cazoo Customer Centres from 3 weeks to 1 hour, enabling rapid scaling from 1 to 9 locations in less than 1 month. This expansion increased vehicle handover capacity, ultimately leading to an 8% increase in the overall conversion rate.
- Lead technical discovery in collaboration with AI specialists from Satalia to enhance the scalability and efficiency of logistics planning. This resulted in the development of a custom optimisation model solving a novel vehicle routing problem.
I also played a leading role in helping Cazoo transition to a pure‑play automotive marketplace business model.
- Partnered with the product manager to run a series of experiments to learn how consumers might sell their car to a dealer through a Cazoo auction platform.
- Delivered incremental improvements across the purchasing funnel, focusing on key metrics such as valuation rate, offer rate, and acceptance rate.
Tech Stack: AWS (API Gateway, DynamoDB, EventBridge, Lambda, SNS, SQS), Datadog, GitHub Actions, Next.js, Node.js, React, Terraform, TypeScript.
HSBC
Consulting Solutions Architect,
to
Designed and delivered a transformational onboarding capability for HSBC’s mobile‑first business banking service, Kinetic, reducing small business account opening times from weeks to minutes.
- Aligned C‑level stakeholders and collaborated with a global team.
- Designed systems to capture anti‑money laundering (AML) and ‘know your customer’ (KYC) due diligence information.
- Modelled business processes using BPMN and designed APIs using RAML.
- Developed microservice orchestration using Activiti’s BPM framework.
- Integrated with HSBC core banking systems, ForgeRock identity services, and Onfido for document and biometric verification.
Tech Stack: Google Cloud, Kubernetes, Java.
GOV.UK · Government Digital Service
Consulting Software Engineer,
to
- Migrated the core publishing platform to a new Content API.
- Developed tools to support government publishers, enabling them to audit and measure the performance of published content.
- Enhanced navigational patterns and validated a topic taxonomy, improving content discoverability.
- Created a faceted search product specifically for Brexit content.
- Redesigned data.gov.uk, the government’s open data platform, to help users better find, access and use public sector data.
Tech Stack: Ruby on Rails, RSpec, Elasticsearch, PostgreSQL, Puppet.
HM Treasury
Consulting Software Engineer,
to
- Worked in a cross‑functional team to take Pension Wise, a service offering guidance on pension options, from concept to launch.
- Built prototypes and tested assumptions in a user research lab.
- Set up CI/CD pipelines, configuring monitoring systems, and operational dashboards.
Tech Stack: Ruby on Rails, HTML, CSS, JavaScript, Heroku, Twilio.
The Money Advice Service
Consulting Software Engineer,
to
Led a team at the UK government’s Money Advice Service to research, develop, and launch a new accessible design system and responsive website, enhancing the delivery of free and impartial financial advice.
Tech Stack: Ruby on Rails, PostgreSQL, HTML, CSS, JavaScript.
Venntro
Senior Software Engineer,
to
Software Engineer,
to
Scaled White Label Dating, an online dating platform, to support 25,000 sites, achieving a new member sign‑up every 3.5 seconds and generating annual revenues exceeding £50 million.
Tech Stack: Ruby on Rails, MySQL, RabbitMQ, Redis, Puppet.
iDEA
Software Engineer,
to
iDEA are workplace design specialists. I created web apps for clients including the BBC, Gensler, HP, Johnson Controls, Microsoft, and Unilever.
Tech Stack: Ruby on Rails, HTML, CSS, JavaScript.
Lighthouse
Software Engineer,
to
Lighthouse are a small marketing and technology services agency. I worked on accounts for ASSA Abloy and Siemens Energy Services.
Tech Stack: ASP.NET, C#, HTML, CSS, JavaScript.
Qualifications
- BSc (Hons), Internet Computing with Industrial Experience [1:1], The University of Hull